Effective Date: 18/06/2025

1. Introduction

Welcome to Axil Distribution (“we,” “our,” “us”). We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other relevant South African laws.

By using our website www.axil.co.za and our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following personal information:

• Personal Identifiable Information: Name, surname, email address, phone number, and physical address.
• Technical Data: IP address, browser type, device information, and usage statistics.
• Communication Data: Emails, messages, or other correspondences.

3. How We Collect Your Information

We collect personal information through the following means:

• Direct interactions: When you sign up, contact us, or use our services.
• Automated technologies: Through analytics tools when you visit our website.

4. Purpose of Collecting Information

We collect and process your personal information for the following purposes:

• To provide, manage, and improve our services.
• To communicate with you regarding your account or inquiries.
• To comply with legal and regulatory requirements.
• To enhance security and fraud prevention.
• To conduct marketing and promotions (with your consent).

5. Sharing of Personal Information

We do not sell or trade your personal data. However, we may share your information with:

• Regulatory bodies: If required by law, court order, or to comply with legal obligations.
• Business transfers: In the event of a merger, acquisition, or asset sale.

6. Data Security

We implement reasonable security measures to safeguard your personal data against unauthorized access, loss, or theft. However, no online platform can guarantee absolute security.

7. Your Rights Under POPIA

As a South African resident, you have the following rights under POPIA:

• Access your information: Request details of personal data we hold.
• Correct your data: Request correction of inaccurate or outdated information.
• Object to processing: Restrict or withdraw consent for certain data processing activities.
• Request data deletion: Ask for personal data to be erased, subject to legal and contractual obligations.
• Lodge a complaint: If you believe your rights have been violated, you can contact the Information Regulator.

8. Tracking Technologies

Our website uses tracking technologies to improve user experience.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please call us on 0861 000 133 or send us an email.

By using our website, you acknowledge that you have read and understood this Privacy Policy.